The Reality of the Application of Total Quality Management in the Cooperative and Agricultural Credit Bank (CAC Bank) in the Republic of Yemen 10.35781/1637-017-016-001. محمد زين صالح السعدي، د. جبر عبدالقوي السنباني، د. ناصر سعيد علي الدحياني

Abstract

vThe research aims to identify the reality of the application of total quality management in the cooperative and agricultural credit bank (CAC Bank) in the Republic of Yemen, to achieve the objectives of the research were to adopt a descriptive approach techniques (Survey), and be the research community from all the staff at the bank's (250) members, reaching research sample size (98) individuals, increased by (%39.2) from the research community, the research found the following results:  I got a whole tool on the degree of application (high), with a mean (3.83) and a standard deviation (0.82) of the total score for the application.  There were no statistically significant differences at the level of significance (α≤0.05) in the estimation of the research sample to the point of application of Total Quality Management in the Cooperative and Agricultural Credit Bank to the variable (sex, job title, educational qualification, years of experience).